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    • About Us
      • About Us
      • Our Principles
      • Who We Are
      • Who We Help
      • Why Choose MasterHR
    • Our Services
      • Micro-HR Services
      • HR Support Services
      • HR Program Development
      • HR Compliance Management
    • Our Experience
      • Our Partners
      • HR Support Experience
      • HR Program Experience
      • HR Compliance Experience
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      • The MasterHR Blog
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  • Home
  • About Us
    • About Us
    • Our Principles
    • Who We Are
    • Who We Help
    • Why Choose MasterHR
  • Our Services
    • Micro-HR Services
    • HR Support Services
    • HR Program Development
    • HR Compliance Management
  • Our Experience
    • Our Partners
    • HR Support Experience
    • HR Program Experience
    • HR Compliance Experience
  • Our Blog
    • The MasterHR Blog
  • Contact Us
    • Contact Us

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HR Support Services

We provide you with hands-on, integrated HR support that seamlessly supplements your organization’s existing capabilities, ensuring efficient and effective HR operations. From direct HR support and tasks to strategic HR planning, organizational design, process optimization, and recruitment support, we work alongside your team to enhance workforce effectiveness and drive business success. 

Human Resource Strategy
Organizational Design
HR Process Optimization
Recruitment Support

Human Resource Strategy

You may find your HR practices are reactive, fragmented, or misaligned with your overall business strategy. Without a clear HR framework, it’s difficult to scale effectively, support leadership, or ensure your workforce is driving business outcomes.


Our Work:
At MasterHR, we craft tailored HR strategies that align with your business goals, growth trajectory, and workforce needs. 


Our process includes organizational assessments, strategy design, and action plans. You’ll receive a comprehensive HR strategy document outlining clear, actionable steps to strengthen your workforce, improve engagement, and optimize operations—transforming HR into a catalyst for business growth.


Expected Outcomes:

  • Aligned HR strategy with measurable KPIs
  • Scalable HR systems that support growth
  • Stronger leadership capacity and workforce alignment

Organizational Design

Your organizational structure isn’t keeping up with your day-to-day operations and is not ready for your organization's future. Unclear roles, bottlenecks, and outdated reporting lines can lead to inefficiencies, poor communication, and employee disengagement—limiting your ability to scale effectively.

Our Work:

MasterHR offers a comprehensive organizational design process that aligns your structure with your strategy.

Through role analysis, reporting structure reviews, and workflow mapping, we help redefine responsibilities and optimize team dynamics. The output includes a detailed organizational blueprint, job descriptions, and a change management plan to ensure smooth transitions.

Expected Outcomes:

  • Streamlined reporting lines and workflows
  • Enhanced collaboration and decision-making
  • Right-sized, effective organization

HR Process Optimization

Complicated, ineffective HR processes slow your operations, increase administrative burdens and risk non-compliance. Manual systems and inefficient procedures waste time and drain resources, preventing your HR function from adding strategic value. To be blunt, the HR processes are just frustrating and ineffective, and your organization is trying to work around them.


Our Work:
MasterHR applies Lean Six Sigma methodologies to streamline and optimize your HR processes. 


We assess your current workflows, identify bottlenecks, and implement automation where possible. You’ll receive a process improvement plan, new standard operating procedures (SOPs), and an efficiency roadmap—helping you save time, reduce costs, ensure compliance and make HR tasks easier to do.


Expected Outcomes:

  • Faster, more efficient HR transactions
  • Reduced administrative burden
  • Increased compliance and risk mitigation

Recruitment Support

Attracting and retaining top talent can be challenging for growing businesses competing with larger organizations. In addition, as a leader of a small or medium-sized business, you know the importance of finding the right talent, but your daily responsibilities make putting the necessary effort into recruitment challenging. You need a trusted partner who will provide support, allowing you to run the business and have an in-depth talent search.


Our Work:
MasterHR provides tailored recruitment support, from direct hiring for key roles to confidential executive searches. 


We use targeted sourcing strategies, behavioural assessments, and in-depth candidate screening to ensure the right fit. To ensure successful integration, you’ll receive a shortlist of vetted candidates, interview guides, and a custom onboarding plan.


Expected Outcomes:

  • Faster recruitment cycles
  • Access to high-calibre candidates
  • Compensation Advice
  • Confidentiality in executive searches
  • Improved retention through strategic onboarding

Examples of our HR Support Services Work

Click here for examples of the work we have done with our Partners
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